Refund policy

Last updated: November 11, 2026

We want you to be happy with your Aperion order. You may request a return within 30 days of delivery for unused items in their original condition and packaging, with proof of purchase.

Start a return

Email support@useaperion.com with your order number and the items you want to return. We will provide return instructions and the correct return address. Please contact us before sending anything back.

Damaged, defective, or incorrect items

Contact us as soon as you notice a problem. Include your order number, a description, and photos if available so we can help arrange an appropriate replacement, return, or refund.

Refunds

Once we receive and inspect your return, we will email you about your refund. Approved returns receive a full refund of the returned items to the original payment method. Your bank or payment provider may need additional time to post the credit. Contact us if you need help checking the status.

Return shipping and exchanges

Contact us before returning your order so we can confirm any return shipping costs and whether original shipping charges are refundable for your situation. For an exchange, email us to discuss availability and the next steps.

Your rights

This policy does not limit any rights or remedies you have under applicable consumer protection laws.